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If you follow the exact steps in this post, the process can take between a few days to one week until you get a final decision to get your account back from eBay. In most of the cases, they usually deny it. Mc011 is a very serious restriction and it can take up to 3 months to get an appeal decision from eBay’s team.
I want to open my account, how long should this process take? Therefore, you can not open another account under your name and with the same details. The only way to create another eBay account in these cases is to open an eBay stealth account. This is against eBay’s terms of conditions. MC011 is a permanent suspension, and your account will remain restricted until you finish the process that we will describe in this article.Ĭan I open another eBay store if I don’t want to invest time in opening my suspended accounts? How long does an eBay MC011 suspension last? dropshipping from China ( AliExpress to eBay) while at the same time you also dropship from Amazon to eBay.
You use different dropshipping methods on your account, eg. 
You can check this under your seller dashboard on eBay.
Too many cases closed without your resolution. This one is the hardest scenario as you can’t really see this parameter on eBay’s site, but it’s the most common option because usually, dropshippers are don’t put enough attention on the customer support in their stores. Use these simple tactics to avoid angry customers who could leave you negative feedbacks and affect your eBay account. Lack of communication with buyers and bad customer service. Try to avoid high returns rate as much as possible, as this will decrease the chance for this eBay’s suspension. High returns & cancellations rates may cause MC011. Low percent of tracking numbers uploaded on time. Multiple cases from buyers that you have not treated or properly issued, that has raised some concerns for your account, on eBay’s system. An internal team at eBay’s offices handles it and is very common on these scenarios : Mc011 is one of the most complex restrictions on eBay’s system. Why did you get MC011 restriction and what to do to avoid it? Only after responding to this email, you will receive another one, where they will ask you for documents with proof of identification. In many cases, the email will request to upload all the tracking numbers of your sales history. However, I have found out that the message will not always mention that it refers to an MC011 restriction. MC011 – The first email that you will get about it However, if you don’t give up, and you follow the rules, in most cases, you will be able to resolve this situation. Download ebay stealth guide how to#
In this article, Ofir will give you a full explanation and instructions on how to get rid of this situation.īefore we get started, let’s start by saying that there is no magic solution for this restriction.
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Ofir Dadon, the writer of this article, is a professional dropshipper in AutoDS and has opened many accounts from MC011. This article is very important as it will show you not only how to get rid of this suspension, but also how to avoid getting it at the first place. They usually create eBay stealth accounts. However, it is a fact that if you put some afford into this, you can resolve this situation easily and remove the suspension. In most cases, people give up on trying to open accounts with this type of suspension. Or, maybe, you have just heard about other people who got suspended with this type of restriction. If you are reading this article, chances are that you have already receive d an MC011 restriction.
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